Shipping Policy

Order Processing and Shipping Times

  • Order Processing: We strive to process all orders within [1-2] business days from the date of purchase.
  • Shipping Times: Please allow [5-7] business days for your order to be shipped from our warehouse. This timeframe does not include weekends or holidays.

Shipping Methods and Costs

  • Shipping costs will be calculated based on the weight, dimensions, and destination of your order.

Shipping Destinations

  • We currently ship to India.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can use the tracking number to monitor the progress of your shipment on the carrier’s website.  

Lost or Damaged Packages

  • The goods purchased can be returned within 7 days of working days if damaged.
  • We will investigate the matter and take appropriate action to resolve the issue.

International Shipping

  • For international orders, please note that customs duties and taxes may apply.
  • These charges are the responsibility of the customer and are not included in the shipping cost.
  • Please check with your local customs office for more information.  

Contact Information

  • If you have any questions about our shipping policy, please contact us at info@foxway.com

Additional Notes

  • Please ensure that your shipping address is correct before placing your order.
  • We are not responsible for shipping delays caused by incorrect or incomplete addresses.
  • Shipping times may vary due to unforeseen circumstances, such as inclement weather or carrier delays.

We appreciate your understanding and cooperation.